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Buying / Orders / Shipping
Does the FREE 2-Day Delivery include weekends?
Are there any discounts or promotions available?
Where do you ship?
Do you ship to my country? How much will it cost and how long will it take?
Where can I find frame measurements?
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What is the status of my order?
When will I receive my order?
How do I get my frames adjusted?
Where can I buy your glasses? Is there a way to try them on first?
Prescription / Rx
I wear prescription glasses or contacts. What should I buy?
Can your glasses be made with prescription lenses?
How do I submit my prescription?
I can’t figure out how to order and send you my prescription details.
Klarna Payment Option
What is Klarna?
How does pay in 4 interest-free installments work?
I returned my pay in 4 interest-free installments purchase, what happens next?
I returned part of my pay in 4 interest-free installments purchase, how does that affect my remaining installments?
Is there a late fee for pay in 4 interest-free installments?
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