How do I submit my prescription?

Make sure to order a prescription product.  Once you’ve placed your order, email your prescription to rx@enchroma.com or fax it to us at 510.373.2361.

Make sure your prescription contains:

  • Prescription information for both your right and left eye.

  • Pupillary Distance (PD) number. Pupillary Distance is the distance (in millimeters) between your pupils.

  • Segment Height- For "Fit to Your Frames" orders only with progressive or blended bifocal lenses

  • Your prescription should be within these ranges:

    • Single Vision: SPH -4 to +2 CYL -6 to +6

    • Progressives: SPH -4 to +2 CYL -4 to +4 ADD +3

  • Your prescription must be current. Most prescriptions need to be renewed every two years.

Please allow 3-4 weeks for prescription orders to be made. If you have any questions, please email us at rx@enchroma.com.

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