When will I receive my order?

Most of our orders within the US can be delivered within 2 business days. Orders outside the US can typically be delivered within 2-5 days. If you have an Rx order, processing and shipping will typically take between 2 - 4 weeks. Orders are the combination of processing and shipping times, as follows.

Here's what you can expect:

Order Type

Processing Time

Non-Prescription products (excluding Fit-To-Frame)

1 business day

Prescription Glasses

2-4 weeks

Fit to Frame Service

3 business days (after glasses are received)

Repairs Service

3-7 business days (after glasses are received)



Free Standard Service

2-8 business days

UPS Next Day Air

1 business day

USPS Priority Mail

3 business days

USPS International (Canada only)

3-7 business days

Non- US Orders: DHL Express Worldwide 

2-5 business days

IMPORTANT: To calculate when your order will arrive, please add the estimated processing time plus the shipping time. For example, a prescription order usually takes 2-4 weeks to process. If you choose UPS Second Day, you’ll receive your order in 2-4 weeks processing time plus 2 days shipping time.

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