Make sure to order a prescription product. Once you’ve placed your order, email your prescription to email@example.com or fax it to us at 510.373.2361.
Make sure your prescription contains:
Prescription information for both your right and left eye.
Pupillary Distance (PD) number. Pupillary Distance is the distance (in millimeters) between your pupils.
Segment height (seg height) number. (This applies only to Fit to Your Frames orders of progressive or blended bifocal lenses.)
Your prescription should be within these ranges:
Single Vision: SPH -4 to +2 CYL -6 to +6
Progressives: SPH -4 to +2 CYL -4 to +4 ADD +3
Your prescription must be current. Most prescriptions need to be renewed every two years.
Please allow 3-4 weeks for prescription orders to be made. If you have any questions, please email us at firstname.lastname@example.org.